Can't log in to the app? Clear the Young Living verification step

Simple Downline uses your Young Living sign-in. If Young Living asks you to verify a sign-in attempt, complete that check before trying Simple Downline again.

Clear the verification

1. Look for a verification email from Young Living. Open it on the same device you use for Simple Downline.
2. Tap the link and log in on the Young Living website.
3. Return to Simple Downline and try signing in again. If Young Living has not cleared the check yet, wait a few minutes before retrying.

The verification email and timing are controlled by Young Living. If the email does not arrive or the check remains, use Young Living account support as needed.

Still stuck

If you've done this and the app still won't let you in, reach out to support and let us know.