Can't log in to the app? Clear the Young Living verification step

Simple Downline uses your Young Living login, so anything Young Living does to your login carries over to the app. Every so often Young Living drops in an extra verification step, and until you clear it, the app won't let you in. Resetting your password won't fix this one, because the block isn't your password.

Clear the verification

1. Look for a verification email from Young Living. Open it on the same device you use for Simple Downline.
2. Tap the link and log in on the Young Living website.
3. Wait about 10 minutes, then open Simple Downline and try logging in again.

Using the same device and waiting those few minutes after you confirm on the Young Living site is what usually lets you through.

Still stuck

If you've done this and the app still won't let you in, reach out to support and let us know.