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help you?

Simple Downline is a text and email follow-up system built specifically for Young Living Brand Partners. It helps you stay consistent with customers and team members through automated, done-for-you campaigns so relationships don’t fall through the cracks. Instead of wondering who to follow up with or what to say, Simple Downline handles the timing and structure while still using your voice.

Simple Downline is built for Young Living Brand Partners at any level — whether you’re brand new and want a head start, or a seasoned leader looking to scale your support without burning out. If you have customers or team members you want to stay connected with, this is for you.

Most Brand Partners are up and running within minutes. Connect your Young Living account, and Simple Downline automatically syncs your contacts and organizes them into groups. From there, you can turn on pre-built campaigns right away.

You can send both text messages (SMS) and emails. Messages are sent through automated campaigns or as one-time broadcasts. Each message type is designed to open conversations and invite replies — not just push information.

Yes. While campaigns come pre-written so you don’t have to start from scratch, you can customize any message to match your voice and style. The goal is to feel like you wrote it — because you can.

Campaigns are spaced thoughtfully so contacts aren’t overwhelmed. The cadence varies by campaign type, but the design principle is always the same: consistent without being intrusive. You stay top of mind without flooding inboxes.

Yes. Simple Downline includes both text and email communication. Contacts can receive messages through either channel based on their preferences and opt-in status, all managed from one place.

Unlike general email marketing tools, Simple Downline is purpose-built for Young Living. Your contacts sync automatically, campaigns are pre-written for your business, and you get both text and email in one system. There’s no list building, template designing, or complex automation to configure.

Each Brand Partner runs their own Simple Downline account for their own contacts. This means every person on the team is equipped with the same tools and campaigns, creating consistency across the organization without one leader shouldering all the work.

Inclusions and exclusions let you control exactly who receives messages from your campaigns. Include only the people you’re personally connected to, and exclude anyone who’s being supported by another Brand Partner on their own account. This keeps communication clean and avoids overlap.