Getting Started
Sign in, complete your business info, and finish setup.
Welcome to Simple Downline
What the app does and what to expect during setup.
Logging in to Simple Downline
Use Young Living's current sign-in flow, verify your profile, and sign out.
Refreshing your Young Living connection
Reconnect Young Living in the mobile app when your sync needs refreshing.
Connecting your Young Living account
Sign in by connecting Young Living so your members can sync.
Business info and phone number registration
Enter your registration details, then search for and select a local texting number.
Subscribing to a plan
Compare current plans and understand plan selection after a website purchase.
Writing your welcome message
Choose a starting message, review Welcome in Campaigns, and turn it on when ready.
Importing contacts during setup
Choose whether to import a CSV during setup, map one Tips tag, and review the result.
Notifications and push alerts
How inbound push notifications work, how to enable them, and what to check when they don't arrive.
New Introduction or Existing Team: which Welcome should I choose?
Choose a Welcome starting message and find the campaign for review after setup.
Can I keep my existing phone number?
Search for a new US texting number; existing numbers cannot currently be ported in.
How long does phone number (A2P) registration take?
Sole proprietors may use the shared sending route; business reviews vary, and missed sends need checking.
Is Simple Downline available for Canadian users?
Current registration uses US phone numbers and US business address details.
Can't log in to the app? Clear the Young Living verification step
Complete a Young Living verification check before retrying Simple Downline sign-in.