Editing a smart campaign (duplicate to customize)
Simple Downline comes with campaigns we've already written and scheduled, so most of the sending happens without you building anything. If you want to add your own touch, like a signature close-off or a short personal note, you can, but you make the change on a copy rather than the original.
Why you duplicate instead of edit
Smart campaigns can't be edited directly. To change one, you make a copy and edit that. Duplicating turns the original off so the two don't run at the same time, and the copy turns on and sends automatically just like the original did.
Make an editable copy
- Open Campaigns and tap the smart campaign you want to change.
- Tap the three dots in the top right.
- Choose Duplicate.
The copy stays on the Smart tab, right next to the original. Open it there to add your signature close-off or a personal message, then save.
A note on personalization
To drop in a contact's name, use the Add Personalization button under the message body so the tag goes in correctly. The name tag is {{contactFirstName}}.
A note on credits
You can write a text longer than 160 characters. A short plain text usually uses 1 SMS credit per recipient, while longer texts use one credit per carrier segment. Emoji and some special characters can make segments shorter. Adding a signature or personal note may increase the cost, especially for a large group. Check the credit estimate in the message editor as you make changes; personalization can change the final message for each recipient.