Using saved replies

Saved replies are reusable answers to questions you find yourself typing over and over. Create one once, then insert it while composing an Inbox reply.

Viewing your saved replies

Saved replies list with categories
Saved replies live under More, then Saved Replies. Each one has a short title and the reply text.

Open More → Saved Replies. The Default tab contains built-in replies you can view and use; the Custom tab contains replies you created. Each row shows a title and a content preview. The newest replies appear first within each tab.

Creating a saved reply

New saved reply form with title and message fields
Give the reply a memorable title so you can find it fast from the inbox.

Tap + in the top-right corner, give your reply a title, and enter its text in Content. Tap Save to add it to the Custom tab. An active subscription is required to add a saved reply.

Editing a saved reply

Editing an existing saved reply
Default replies are read-only. Open a Custom reply to edit it.

Tap a Custom reply to edit its Title or Content. Save changes for future use. To delete a Custom reply, tap the delete icon in the editor's top-right corner. Default replies can be viewed and inserted, but cannot be edited or deleted. Changing a saved reply does not change messages already sent.

Using one from the inbox

In an Inbox conversation, tap + beside the message box, choose Saved Reply, then select one. Its text is inserted into your draft; personalization tags may fill in for the current contact. Review and edit the draft before sending. You can insert another saved reply if you need more than one answer.

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Last updated October 14, 2026Was this helpful?